Privacy Policy

Last Updated: 2024/12/27

At Aylite.com (“the Website”), your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information. By accessing or using Aylite.com, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue using our services.

1. Information We Collect

We may collect the following types of information to provide and improve our services:

A. Information You Provide

• Account Information: When you create an account, we may collect your name, email address, and other identifiers.
• Payment Details: If you purchase credit bundles (Tickets), we collect payment information, including billing details, via secure third-party payment processors.

B. Information Collected Automatically

• Usage Data: Information about how you interact with the Website, including pages viewed, time spent, and navigation patterns.
• Device Data: Technical information about your device, such as IP address, browser type, operating system, and device identifiers.
• Cookies: Small text files stored on your device to track preferences, session details, and improve user experience.

C. Information From Third Parties

We may receive information from third-party services, such as payment processors or authentication providers, to complete transactions or verify user identity.

2. How We Use Your Information

We use the information collected for the following purposes:

• Service Delivery: To provide the functionality of Aylite.com, including credit purchases, downloading services, and account management.
• Customer Support: To address inquiries, resolve technical issues, and improve user experience.
• Communication: To send updates, service notifications, promotional content (if opted in), or policy updates.
• Analytics: To analyze usage patterns and improve our services.
• Legal Compliance: To comply with legal obligations and enforce our Terms of Service.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

A. Service Providers

We work with trusted third-party vendors for payment processing, hosting, and analytics. These providers are contractually obligated to use your information solely to provide services to Aylite.com.

B. Legal Obligations

We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Aylite.com, its users, or others.

C. Business Transfers

If Aylite.com is involved in a merger, acquisition, or sale of assets, your information may be transferred to the relevant party, subject to the terms of this Privacy Policy.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Website.

Types of Cookies We Use

• Essential Cookies: Necessary for the operation of the Website.
• Functional Cookies: To remember user preferences and improve functionality.
• Analytical Cookies: To gather insights about Website usage.

Managing Cookies

You can manage cookie preferences through your browser settings. Disabling cookies may limit certain features of the Website.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

• Account Data: Retained until you delete your account or request deletion.
• Transaction Data: Retained for tax and accounting purposes as required by Italian law.
• Usage Data: Retained for analytics purposes.

6. For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

7. Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. These measures include:

• Encryption: Secure transmission of data using SSL/TLS.
• Access Controls: Limited access to personal data for authorized personnel only.
• Regular Monitoring: Continuous monitoring of the Website to detect and prevent security breaches.

Despite our efforts, no method of transmission or storage is completely secure. By using the Website, you acknowledge and accept this inherent risk.

8. Third-Party Links

Aylite.com may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. Please review their privacy policies before engaging with them.

9. Children's Privacy

Aylite.com is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected data from a minor, contact us immediately at support@aylite.com.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Material changes will be communicated via the Website or email. Continued use of the Website after updates constitutes your acceptance of the revised Privacy Policy.

11. Contact Information

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:
Email: support@aylite.com